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Q: Do I need to train my staff?

The logical answer is yes you do, as they are your controllers and processors of the information you receive. Furthermore it matters not whether you are a small family business or a large organization,

The purpose of a certification is to develop a code-of-conduct for your staff to follow, which in return helps them understand the requirements and actions needed in being compliant.

Richard Branson said it best:  “Customers come second, employees first. It’s a philosophy that brings unexpected benefits to both the company and its clients.”

 question sent in by Konstantinos.M from Greece