IONIAN ART

GDPR MEMBER POLICY DECLARATION (GMPD)

We are 100% committed in protecting your data, in the same manner as we wish our own personal data to be protected on other sites. If you have a concern, please do reach out. YOUR TRUST in us means everything!


IONIAN ART

CERTIFICATION NUMBER: 3668-181011
HEREIN REFERRED TO AS THE (ENTITY)

ONLINE POLICY

This GMPD policy provides you with details of how we collect and process your personal data ONLINE through your use of our site or sites (referred to as “our-site”) which include:

websitehttps://ionianart.com/

facebook: https://facebook.com/ionianart

instagramhttps://www.instagram.com/ionianartgreece/

twitter: https://twitter.com/ionianart

pinteresthttps://www.pinterest.com.au/ionianartgreece/

youtubehttps://www.youtube.com/channel/UCl9IS9SdZ2Dl7b9d-RsfD0w

vimeohttps://vimeo.com/album/5232545

dribble: https://dribble.com/ionianart

linkedinhttps://www.linkedin.com/in/ionianart/

behancehttps://www.behance.net/ionianart

By providing us with your data, you warrant to us that you are over 16 years of age. If you are not over the age of 16, please provide parental consent.

We the ENTITY are the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this GMPD).

We have appointed GDPR Registrar as our registered European GDPR Secretariat. Our GDPR Secretariats duties are to view your submission and submit them to us, where we will take the necessary steps in answering you accordingly in-line with the GDPR Regulations and the protection of your personal data. Should you have any questions about our policies as defined on this page, you can submit them via the form provided at the bottom of this page.

If required, you can also forward via post your hard-copy communication to our registered postal address within the European Union exactly as follows;

We would be grateful if you contacted us first if you do have a complaint so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date and that we are doing the right thing by you and please do let us know if at any time your personal information changes.

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process certain types of personal data about you as follows:

1 Identity Data may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.

2 Contact Data may include your billing address, delivery address, email address and telephone numbers.

3 Financial Data may include your bank account and payment card details. Transaction Data may include details about payments between us and other details of purchases made by you.

We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review your Usage Data to work out the percentage of users using a specific feature of our website and/or offline activities.

If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.

SENSITIVE DATA

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your;

✖ race or ethnicity,

✖ religious or philosophical beliefs,

✖ sex life,

✖ sexual orientation,

✖ political opinions,

✖ trade union membership,

✖ information about your health,

✖ genetic and bio-metric data and

✖ we do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver the goods and/or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We collect data about you through a variety of direct interactions where you directly provide data to us by filling in forms on our website (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:

A order our products or services;

B create an account on our site;

C subscribe to our service or publications;

D request resources or marketing material be sent to you;

E enter a competition, prize draw, promotion, survey, opinion; or

F give us feedback.

Some of our third party providers are entities outside of the EEA (European Economic Area) in countries which do not always offer the same levels of protection for your personal data.

We do our best to ensure a similar degree of security by ensuring that contracts, code of conduct or certification are in place which give your personal data the same protection it has within Europe.

If we are not able to do so, we will request your explicit consent to the transfer and you can withdraw this consent at any time.

We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, altered or disclosed to unauthorized entities/personnel/staff.

We also limit access of your personal data to those employees, agents, contractors and other third parties who have a business need to know such data, and where they will only process your personal data on our instructions and are subject to the duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breaches and will notify you and any applicable regulator where we are legally required in doing so.

In certain circumstances you can ask us to delete your data.

We may anonymize your personal data (so that you can no longer be identified from such data) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

We will only keep your personal data for as long as is necessary to fulfill the purposes for which we originally collected it.

We may retain your data to satisfy any legal, accounting, or reporting requirements so for example we need to keep certain information about you for 6 years after you cease to be a client for tax purposes.

You have the right to ask us to delete the personal data we hold about you in certain circumstances.

You are able to exercise certain rights in relation to your personal data that we process.

In relation to a Subject Access Right request, you may request that we inform you of the data we hold about you and how we process it. We will not charge a fee for responding to this request unless your request is clearly unfounded, repetitive or excessive in which case we may charge a reasonable fee or decline to respond.

We will, in most cases, reply within one month of the date of the request unless your request is complex or you have made a large number of requests in which case we will notify you of any delay and will in any event reply within 3 months.

If you wish to make a Subject Access Request, please send the request to our physical postal address in the European Union and marked for the attention of the GDPR Secretariat as outlined in section 1 INTRODUCTION.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see below for further information.

In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

These include the right to:

1 Request access to your personal data.

2 Request correction of your personal data.

3 Request erasure of your personal data.

4 Object to processing of your personal data.

5 Request restriction of processing your personal data.

6 Request transfer of your personal data.

7 Right to withdraw consent.

If you wish to exercise any of the rights set out above, please let us know via email.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy statements.

When you leave this and/or our website, we encourage you to read the privacy notice of every website you visit.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies on our website, please note that some parts of our-site may become inaccessible or not function properly.

Cookies are used for automated technologies or interactions. As you use our-site, we may automatically collect technical data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies. We may also receive technical data about you if you visit other websites that use our cookies.

As outlined in section 1 INTRODUCTION and throughout this GMPD, we also maintain the same level of respect to our audience via the social media channels we are found on.

In accordance with the privacy policies provided by the social media platforms we are members of;

facebook privacy policy: CLICK HERE 

instagram privacy policy: CLICK HERE 

twitter privacy policy: CLICK HERE 

pinterest privacy policy: CLICK HERE 

youtube privacy policy: CLICK HERE

vimeo privacy policy: CLICK HERE

dribble privacy policy: CLICK HERE

linkedin privacy policy: CLICK HERE

behance privacy policy: CLICK HERE

you may find it beneficial in reading them, so you can understand on how they protect your data.

OFFLINE POLICY

This GMPD policy provides you with details of how we collect and process your personal data via OFFLINE methods which include:

✍ face to face physical presence

✍ sending physical hard copy data/information via

☑ traditional postal services

☑ courier (air/sea/road)

By providing us with your data, you warrant to us that you are over 16 years of age. If you are not over the age of 16, please provide parental consent.

We the ENTITY are the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this GMPD).

We have appointed GDPR Registrar as our registered European GDPR Secretariat. Our GDPR Secretariats duties are to view your submission and submit them to us, where we will take the necessary steps in answering you accordingly in-line with the GDPR Regulations and the protection of your personal data. Should you have any questions about our policies as defined on this page, you can submit them via the form provided at the bottom of this page.

If required, you can also forward via post your hard-copy communication to our registered postal address within the European Union exactly as follows;

We would be grateful if you contacted us first if you do have a complaint so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date and that we are doing the right thing by you and please do let us know if at any time your personal information changes.

The only data we collect from you is the information as you have submitted to us in writing on the physical forms we provide you with.

If in any of our physical forms we have requested your personal sensitive data and you have provided us with your personal sensitive data, and where we have requested your non-personal sensitive data and you have provided us with your non-personal sensitive data, we will explicitly and only use your data for the purposes in providing our services to you or if we need to comply with a legal obligation. Our legal ground of processing this data is with your explicit consent.

We will use your personal data to:

Register you as a new client or new member.

2 Manage payments.

3 Collect and recover monies owed to us.

4 Manage our relationship with you.

5 Send you details of our goods and services.

Our legitimate interest and legal grounds for processing your data is for the performance of a contract with you and necessary for our legitimate interests to develop our products/services and grow our business and to recover monies owed.

We will most definitely not share your details with any third parties for marketing purposes unless you have given us prior consent.

We may be required to share your personal data with:

1 IT and system administrative service providers and support.

2 Professional bodies for the purpose of discussing your health/treatment/recuperation.

3 National & International revenue and custom authorities and other regulatory bodies.

4 Supervisory personnel as part of our ongoing coaching, development, mentoring and/or training.

5 Third part entities to whom we sell, transfer or merge parts or the whole of our business activities and/or our assets both digital and/or physical.

6 Professional advisory and consultancy services from attorneys/lawyers, bankers/financial advisers, auditors/examiners and assessors/insurers.

All third parties are only permitted to process your personal data upon our explicit instructions and who shall concurrently respect the security of your personal data and to treat it in accordance with the GDPR protocols.

We will only use your personal data when legally permitted. The most common uses of your personal data are:

1 Where we need to perform the contract between us.

2 Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

3 Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by sending us an email request.

PURPOSES FOR PROCESSING YOUR PERSONAL DATA

Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.

We may process your personal data for more than one lawful ground and/or legitimate interest, depending on the specific purpose for which we are using your data and when the specific grounds for processing rely on your personal data where one or more of the following Purpose/Activity apply:

Purpose/Activity 1: To register you as a new customer.

  • Type of data: Identity & Contact.
  • Lawful basis for processing: Performance of a contract with you.

Purpose/Activity 2: To process and deliver your order.

  • Type of data: Identity.
  • Lawful basis for processing: Performance of a contract with you.

Purpose/Activity 3: Manage payments, fees and charges.

  • Type of data: Contact.
  • Lawful basis for processing: Necessary for our legitimate interests to recover debts owed to us.

Purpose/Activity 4: Collect and recover money owed to us.

  • Type of data: Financial, Transactions, Marketing & Communications.
  • Lawful basis for processing: Necessary for our legitimate interests to recover debts owed to us.

Purpose/Activity 5: To manage our relationship with you.

  • Type of data: Identity.
  • Lawful basis for processing: Performance of a contract with you.

Purpose/Activity 6: Notifying you about changes to our terms or privacy policy.

  • Type of data: Contact.
  • Lawful basis for processing: Necessary to comply with a legal obligation.

Purpose/Activity 7: Asking you to leave a review or take a survey.

  • Type of data: Profile, Marketing and Communications.
  • Lawful basis for processing: Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services.

Purpose/Activity 8: To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

  • Type of data 8.1: Identity.
  • Lawful basis for processing 1: Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise.
  • Type of data 8.2: Contact and Technical.
  • Lawful basis for processing 1: Necessary to comply with a legal obligation.

Purpose/Activity 9: To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising.

  • Type of data: Identity, Contact, Profile, Usage, Technical, Marketing and Communications.
  • Lawful basis for processing: Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy.

Purpose/Activity 10: To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

  • Type of data: Technical and Usage.
  • Lawful basis for processing: Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy.

Purpose/Activity 11: To make suggestions and recommendations to you about goods or services that may be of interest to you.

  • Type of data: Identity, Contact, Technical, Usage and Profile.
  • Lawful basis for processing: Necessary for our legitimate interests to develop our products/services and grow our business.

MARKETING COMMUNICATIONS

You will receive marketing communications from us if you have either online or offline:

A requested information from us or purchased goods or services from us; or

B if you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications; and

C in each case, you have not opted out of receiving that marketing.

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes either online or offline.

You can ask us or third parties to stop sending you marketing messages at any time by logging into the third party website and checking or unchecking relevant boxes to adjust your marketing preferences OR by following the opt-out links on any marketing message sent to you or OR by emailing the third party at any time.

Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above:

1 Other companies in our group who provide IT and system administration services and undertake leadership reporting.

2 Service providers who provide IT and system administration services.

3 Professional advisers including lawyers, attorneys, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

4 Revenue & Customs, regulators and other authorities based within our jurisdiction and other relevant jurisdictions who require reporting of processing activities in certain circumstances.

5 Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

We share your personal data within our group of entities which involves transferring your data outside the European Economic Area (EEA).

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Some of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:

1 We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or

2 Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or

3 Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

If none of the above safeguards is available, we simply do not deal with them.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see below for further information.

In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

These include the right to:

1 Request access to your personal data.

2 Request correction of your personal data.

3 Request erasure of your personal data.

4 Object to processing of your personal data.

5 Request restriction of processing your personal data.

6 Request transfer of your personal data.

7 Right to withdraw consent.

If you wish to exercise any of the rights set out above, please let us know via email.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

We are responsible in keeping your personal data up to date and accurate so from time to time we will contact you to ask you to confirm that your personal data is still accurate and up to date.

If there are any changes to your personal data (such as a change of address) please let us know as soon as possible by writing to or emailing the addresses via the Contact Options section.

We are fully committed in protecting your personal data, but if for some unforeseen reason you are not happy with any aspect of how we collect and use your data, you have the right to complain to the appropriate supervisory authority for data protection issues.

In saying that, we would be sincerely grateful if you would contact us first if you do have a complaint so that we can try to satisfactorily resolve it for you.

CONTACT OPTIONS

You can contact us via traditional post directly to our appointed GDPR Registrar acting on our behalf as our registered European GDPR Secretariat.

Our GDPR Secretariats duties are to view your submission and submit them to us, where we will take the necessary steps in answering you accordingly in-line with the GDPR Regulations and the protection of your personal data.

Please address the mail as follows:

our email address is: controller@ionianart.com
our policy was last updated on the 1st October 2018